Syllabus For Railtel Corporation of India Manager Information Technology | | Railway Exams Syllabus

Manager - Information Technology (Infrastructure) PART- I General Aptitude 1. Verbal Ability: English grammar, sentence completion, verba...

Manager - Information Technology


General Aptitude

1. Verbal Ability: English grammar, sentence completion, verbal analogies, word groups, instructions, critical reasoning and verbal deduction.

2. Numerical Ability: Numerical computation, numerical estimation, numerical reasoning and data interpretation.

General Awareness

Indian History, Indian Polity, Indian Economy, Indian Geography, Current Affairs(National & International)

Business & Managerial Skills

Introduction to Business Activities, Understanding Service Industries, Marketing Products and Services, Customer Relations, Understanding Business Activities, Basic Marketing



An introduction to the data centre
Various designs for classified (e.g. Tier I – IV)

Site selection and environmental considerations

The purpose of this unit is to help the candidate c
o Understand the standards recommendations.

o Explain how the availability of resources affects a design, including power, connectivity and water.

o Understand how geography influences the location of a data centre, including air-quality and localised risks.

o Understand how business needs can override other site selection criteria, e.g. communications latency.

o Be aware of what future influences on designare likely to be.

Foundation Certificate in Data Centre

Architecture Design and Standards Recommendations key elements of a data centre design:

o Align design and architecture to business strategy today and into the future.

o Business impact of decisions – looking at design from a TCO perspective over lifecycle.

o External Shell design.
o Space considerations.
o Structural Specifications.

o Applicable Standards – including fire resistance, fire suppression and security, etc.

o Codes & Regulations – including legislative requirements and voluntary initiatives (e.g. EU CoC, building sustainability – LEED, BREEAM)

o Other types of data centre design – covering modular data centres, scalable data centres, container based systems, fast provisioning, pre-fabricated data centres, Pods, etc.

o Future thinking on data centre design.

Raised Access Floor and Design Best Practices, connecting the infrastructure with copper and fibre.
o Define the relevant standards and regulations
o Understand floor loading.
o Explain the design considerations with regard to flooring.

o Explain where air grille tiles and ramps should be sited and the role played in airflow management and management of the data centre.

o Be aware of the implications of cutting floortiles and build up of zinc whiskers.

o Understand current cabling standards and why they are important. Explain the technology behind copper cable and fibre cable technology.

o Describe the various methods of cable containment and associated benefits.

o Understand the design principles of communication cabling.
o Be aware of recent/future developments in this area.

IT Hardware

Identify the roles and terminologies of servers.

Understand the issues surrounding low server utilisation and the benefits of virtualisation.

Understand the various types of storage equipment.
Understand the various types of communications equipment.

Be aware of technology developments, today’s

challenges and the associated standards & regulations around IT hardware future proofing data centre design.

Understand the number of generations and versions that will be accommodated in the data centre throughout its life cycle.

Understand container based systems and the benefits to IT hardware and data centre systems.

Understand provisioning guidelines associated with IT, and how they affect managing data centre capacity.

Be aware of innovative designs – Google, Facebook, Yahoo, Deutsche Bank, Kyoto cooling, eBay.

Be aware that future IT loads will be more variable than in the past. Consider how to manage this, in a dynamic consumption world, through workload management.

Cooling System Options and Environmental Control

Demonstrate a knowledge of the fundamentals of cooling.

Understand what cooling options are available and the advantages\disadvantages of each method, especially with respect to risk management.

Understand different monitoring and control strategies including associated benefits.

Be aware of the evolution of ASHRAE temperature, humidity and contamination recommendations around cooling and why they have changed.

Be aware of how to implement the changes in an operational environment.

Understand how cooling is affected by design considerations across the world.

Understand how to make cooling systems more efficient – understand CoP/EER and operational efficiency across the whole lifecycle of the data centre including part load efficiency.

Be aware of codes and regulations covering cooling.

Be aware of likely future developments in this area.

Heat re-use use and possible applications.

Electrical Power Systems

Understand electrical basics.

Identify what is meant by power quality for the ICT load and understand the ITIC/CBEMA Power Quality Curve.

Explain the term ‘grid power supply’.

Understand AC and DC power solutions.

Identify the various types of UPS including scalable & modular designs for energy efficiency and eco-mode operation.

Identify the various forms of energy storage,particularly battery and flywheel, and understand the limitations of each. Understand how power can be distributed in the data centre.

Explain standby/backup power and understand emerging technologies in this area – including fuel cell technologies.

Be aware of the codes and regulations covering electrical installation.

Managing UPS capacity throughout the lifecycle of the data centre.

Maintenance considerations.

Renewable power – low carbon generation and its applicability to the modern data centre.

Room Layout

Understand equipment considerations.

Identify IT cabinet types and their installation – including rack mount and blade configurations.

Explain what is a hot aisle/cold aisle configuration and understand the benefits of air management.

Understand how to incorporate non-standard equipment.

Be aware of applicable standards.

Future considerations aligned to IT roadmap, including liquid cooled servers.

Fire Protection and Security Systems

Explain the importance of fire regulations, how to prevent fire and identify the prime reasons for a fire suppression strategy.

Understand the various systems for fire detection, warning and fire suppression; including water, water-mist & gaseous suppressants.

Identify how any system design needs to consider fire.

Understand the elements of a security plan.

Understand the difference between physical security and electronic security.

Be aware of surveillance policy and procedures along with associated regulations and standards.

Building Automation and Energy Management Systems

Define BMS & EMS.

Understand what is involved in building automation protocols.

Understand integrated systems and interfaces

Be aware of measuring and monitoring, and re

porting systems and the minimum requirements for a high energy-efficiency strategy.

Identify applicable standards and likely future thinking.

Understand the drivers in infrastructure maagement and why it is important.

DCIM technology and future (IT and Facilities Management converging).

Commissioning and Handover

Understand what is the minimum commissioning

scope of works.

Identify project phases and the involvement of a training element for the future operational staff.

Understand the elements of a commissioning plan.

Be aware of the likely documentation needed.

Understand the elements of maintenance plans, both planned and emergency including OEM & third-party contracts and


Understand how to deal with equipment moves, adds and change

Identity and Access Management

Information security Management

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