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SSCCR – Telephone Operator Syllabus | Syllabus For SSC Exams


(A) SCHEME OF THE COMMON SCREENING TEST (CST) AND SYLLABUS :

The CST will consist of one objective type paper as shown below :

Part
Subject
Maximum Marks
Total Duration /Timing
Total Duration/Timing for Visually candidates compensatory time. Handicapped including
I
General  Intelligence           (50 questions)
50
2 Hours   10 A.M.   To 12.00 Noon
 
2 Hours 40 mins    10.00 A.M. to 12.40 PM
II
English Language (Basic Knowledge) ( 50 questions )
50
III
Quantitative Aptitude (Basic Arithmetic Skill) (50 questions)
50
IV
General Awareness (50 questions)
50

NOTE-I : The Paper will consist of Objective Type- Multiple choice questions only. The questions will be set both in English & Hindi for Part-I, III & IV.

NOTE-II: There will be negative marking of 0.25 marks for each wrong answer. Candidates are, therefore, advised to keep this in mind while answering the questions.

SYLLABUS

General Intelligence:

1
Semantic Analogy
14
Symbolic operations
2
Symbolic/Number Analogy
15
Trends
3
Figural Analogy
16
Space Orientation
4
Semantic Classification
17
Venn Diagrams
5
Symbolic/Number Classification
18
Drawing inferences
6
Figural Classification
19
Punched hole/pattern-folding & unfolding
7
Semantic Series
20
Figural Pattern – folding and completion
8
Number Series
21
Embedded figures
9
Figural Series
22
Critical Thinking
10
Problem Solving
23
Emotional Intelligence
11
Word Building
24
Social Intelligence
12
Coding and de-coding
25
Other sub-topics, if any
13
Numerical operations


English Language :

1
 Spot the Error
2
  Fill in the Blanks
3
Synonyms/Homonyms
4
 Antonyms
5
Spellings/Detecting Mis-spelt words
6
Idioms & Phrases
7
One word substitution
8
 Improvement of Sentences
9
 Active/Passive Voice of Verbs
10
 Conversion into Direct/Indirect narration

Quantitative Aptitude:

ARITHMETIC

C.1.1      Number Systems:

Computation of Whole Number
Decimal and Fractions

Relationship between numbers

C.1.2      Fundamental arithmetical operations:

Percentages

Ratio and Proportion
Square roots

Averages

Interest (Simple and Compound)
Profit and Loss

Discount

Partnership Business

Mixture and Alligation

Time and distance

Time and work

ALGEBRA:

C.2.1 Basic algebraic identities of School Algebra (and their simple applications) e.g. Formulas for (a+b)2,(a-b)2, (a+b)3 (a-b)3 , a3-b3, a3+b3, a2-b2; if a+b+c=0, then a3+b3+c3=3 abc etc. and Elementary surds (simple problems)
C.2.2 Graphs of Linear Equations.

GEOMETRY:

Familiarity with elementary geometric figures and facts:

C.3.1 Triangle and its various kinds of centres viz. Centroid, In-centre, Orthocenter, Circumcentre
C.3.2 Congruence and similarity of triangles
C.3.3 Circle and its chords, tangents, angles subtended by chords of a circle, common tangents to two or more circles.

MENSURATION:

C.4.1 Triangle, Quadrilaterals
C.4.2 Regular Polygons (sum of the internal angles of a polygon)
C.4.3 Circle
C.4.4 Right Prism
C.4.5 Right Circular Cone
C.4.6 Right Circular Cylinder
C.4.7 Sphere, Hemispheres
C.4.8 Rectangular Parallelepiped
C.4.9 Regular Right Pyramid with triangular or square Base

TRIGONOMETRY:

C.5.1 Trigonometry (for acute angles 0 with 0≤0≤90)

Trigonometric ratios

Degree and Radian Measures
Standard Identities like sin20 + Cos20=1 etc.

C.5.2 Complementary Angles, Heights and Distances (simple problems only)

STATISTICAL CHARTS :

Use of Tables and Graphs:

C.6.1 Histogram
C.6.2 Frequency polygon
C.6.3 Bar-diagram
C.6.4 Pie-chart

General Awareness:

Questions are designed to test the candidates general awareness of the environment around him and its application to society. Questions are also designed to test knowledge of current events and of such matters of everyday observation and experience in their scientific aspect as may be expected of an educated person. The test will also include questions relating to India and its neighbouring countries especially pertaining to History, Culture Geography, Economic Scene, General policy and scientific research.

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